seekmyspace
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seekmyspace

Don't search for spaces. Just describe them. Your AI concierge for bookable commercial & residential spaces.

© 2026 seekmyspace. All rights reserved.

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SeekMySpace is an online marketplace platform that connects space seekers with space owners. We do not own, operate, or manage any listed spaces. All bookings are subject to our Terms of Service.
All prices are in INR (₹). Taxes and statutory charges may apply.
A product by SeekMySpace Technologies.

Refund & Cancellation Policy

Last updated: 8 June 2026

SeekMySpace is an AI-powered space search engine and curation platform that connects seekers with verified hosts. We do not process bookings or payments online — there is no checkout, no payment link, and no platform money flow. Once a seeker connects with a host on WhatsApp, all deal terms are agreed directly between the two parties.

The only fees SeekMySpace charges are optional host add-ons: the Verified Badge (999 Credits/month), Advanced Analytics (499 Credits/month), and Sponsored Boosts (pay-per-click variable credits). There are no per-lead fees, no commissions, and no subscription bundles.

1. Enquiries and connections are free for seekers

Searching, enquiring, and connecting with hosts on SeekMySpace is always free for seekers. No payment is taken from seekers — not for browsing, not for the AI concierge, not for sending an enquiry.

When a seeker and host agree to proceed, the seeker pays a non-refundable advance token directly to the host via UPI — 20% of the agreed rent for residential spaces or 50% for commercial spaces. This payment is peer-to-peer and entirely outside SeekMySpace. SeekMySpace has zero liability or refund obligation for any advance token paid to a host.

2. The booking itself is between seeker and host

Once you connect with a host on WhatsApp, you finalize the deal directly — price, security deposit, paperwork, cancellation terms, refund policy, payment method, everything. SeekMySpace is not in the money flow and does not hold, transfer, or refund booking payments.

We strongly recommend confirming refund and cancellation terms in writing (WhatsApp message, email, or signed agreement) with the host before paying any deposit.

3. Accepting leads is always free for hosts

Hosts are never charged to receive or accept a lead. There is no per-lead fee, no unlock cost, and no commission on deals made through the platform. All seeker introductions are delivered at zero cost to the host.

The only optional paid features available to hosts are:

  • Verified Badge — 999 Credits/month (30-day renewal cycle). Grants algorithmic search multiplier and the verified badge on your listings. Non-refundable once the verification audit has been completed.
  • Advanced Analytics — 499 Credits/month (30-day renewal cycle). Access to detailed listing performance data. Non-refundable once the billing period has started.
  • Sponsored Boosts — pay-per-click variable credits. Boost credits are deducted per click and are non-refundable once the promotion is running.

4. Platform credits (non-refundable once consumed)

Credits purchased via UPI top-up to SeekMySpace are valid for use against Verified Badge renewal, Advanced Analytics, and Sponsored Boost clicks. Unused credits may be refunded within 7 days of purchase if no credits have been consumed. Credits that have already been applied to a service are non-refundable.

5. If something goes wrong with the host

Because the deal happens directly between seeker and host, most disputes are best resolved between the two parties. However, our trust and safety team is available to help with:

  • Verified records of the enquiry and the host's commitments
  • Mediation between seeker and host
  • Surfacing alternative verified spaces if the host turns out to be uncontactable or the space is significantly not as described
  • Removing hosts who repeatedly fail to honour accepted enquiries

6. Refund timelines (platform credits only)

Where SeekMySpace does issue a refund (accidental double credit charge, billing error on an add-on), the refund is credited back to the original payment source within 5 – 10 business days. UPI typically reflects in 1 – 3 business days; card refunds in 5 – 7 business days.

7. Contact us

For questions about this policy or to raise a dispute:

  • Email: [email protected]
  • Support centre: seekmyspace.com/contact
  • Response time: Within 24 – 48 business hours