Privacy Policy

SeekMySpace ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website seekmyspace.com and use our services (collectively, the "Platform").

By accessing or using the Platform, you agree to this Privacy Policy. If you do not agree, please do not use the Platform.

1. Information we collect

Personal information

When you register, list a space, or make a booking, we may collect:

• Name, email address, phone number
• Business name and GST / PAN details
• Billing and payment information
• Government-issued ID for verification
• Profile photo and bio

Usage data

We automatically collect information about how you interact with the Platform, including:

• IP address, browser type, device information
• Pages viewed, search queries, click patterns
• Referral source and session duration
• Location data (with your consent)

2. How we use your information

We use your information to:

• Create and manage your account
• Process bookings, payments, and refunds
• Verify listings and user identities
• Personalise your search and recommendations
• Send transactional emails and booking updates
• Improve the Platform through analytics
• Provide customer support
• Comply with legal obligations

3. Information sharing

We do not sell your personal information. We may share your data with:

• Space owners / seekers: Limited profile and booking details to facilitate transactions.
• Service providers: Payment processors, analytics tools, cloud hosting, and communication services that help us operate the Platform.
• Insurance partners: Information necessary to process insurance coverage for bookings.
• Legal authorities: When required by law, regulation, or legal process.

4. Data security

We implement industry-standard security measures including encryption (TLS/SSL), secure servers, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies & tracking

We use cookies and similar technologies to enhance your experience, analyse usage, and serve relevant content. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.

6. Your rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at [email protected].

7. Data retention

We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymise it.

8. Third-party links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

9. Children's privacy

The Platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform with a revised "Last Updated" date. Your continued use of the Platform after changes constitutes acceptance of the revised policy.

11. Contact us

If you have questions or concerns about this Privacy Policy, please contact us: